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How to Tell If You Have an Electric Hot Water System

Electric hot water systems are the most common type found in homes across Brisbane, Logan, Ipswich, and the surrounding suburbs. However, many homeowners aren’t sure what type they have. In this quick guide, we’ll walk you through how to identify whether your hot water system is electric or something else and what to do next.

1. Signs You Have an Electric Hot Water System in QLD

If you think your system might be electric, look for the following clues:

  • A labelled hot water circuit or breaker in your switchboard
  • An isolator switch near the unit
  • A system label mentioning “element,” “booster,” or “electric storage”
  • A soft humming sound when the unit is heating

Additionally, most electric systems use off-peak tariffs or timers for energy efficiency.

Common Issues We Repair:

📞 Need help fast? ASW Electrical provides same-day electric hot water repairs throughout Logan, Ipswich and South Brisbane.

2. What If It’s a Gas Hot Water System?

Although gas systems are less common in South East QLD, some older homes or properties with natural gas connections still rely on them.

How to identify a gas hot water system:

  • A pilot light that may need igniting
  • A visible gas meter or yellow pipe nearby
  • The label includes “instantaneous” or “continuous flow”
  • An exhaust vent or flue on top of the unit

Important: ASW Electrical does not service gas systems. However, if you’re unsure or believe there’s an electrical fault involved, we can inspect it and advise you accordingly.

3. Is It a Solar Hot Water System?

In many newer homes, solar hot water systems are a popular energy-efficient option. These setups typically include an electric booster to keep things running on cloudy days.

You may have a solar hot water system if:

  • There are roof-mounted solar panels connected to a hot water tank
  • The system has a roof or ground-mounted storage cylinder
  • The label says “solar hot water” or lists brands like Solahard, Rinnai, or Chromagen

4. When It’s a Plumbing Problem—Not Electrical

Sometimes, the fault isn’t with the system’s electrics, it’s plumbing related. Here’s what to watch for:

  • Faulty tempering valves
  • Blocked filters
  • Broken mixer taps (especially in bathrooms)
  • No water reaching the tank

At ASW Electrical, we’ll diagnose the issue, and if it’s plumbing, we’ll contact a local expert on your behalf, saving you time and money.

Still Not Sure What System You Have?

Don’t worry, this stuff can get confusing. You shouldn’t have to be a hot water expert just to get your system working. When you call ASW Electrical, we’ll either talk you through a few quick checks over the phone or send someone out to assess things in person.

Need Electric Hot Water System Repairs?

If you’ve figured out your system is electric—or even if you’re still not sure—we’re ready to help. At ASW Electrical, we provide:

  • Same-day repairs
  • Full diagnostics
  • Service across Logan, Ipswich, New Beith and Brisbane Southside

📞 Call ASW Electrical on 0450 440 569
🔗 Visit our Electric Hot Water Repairs page → here.

Eddie Zaida

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